Cookie Policy

1. What cookies are

Cookies are small text files stored on your device when you visit a website. Similar technologies (such as local storage and pixels) work in comparable ways. We use them to keep the Platform working, to keep it secure, and to understand how it is used.

2. Categories of cookies we use

Essential cookies: needed for the Platform to function — for example keeping you signed in, remembering the contents of your cart, and protecting against fraud and abuse. These cannot be switched off, as the service would not work without them.

Analytics cookies: help us understand how visitors use stores and the Platform (for example which pages are viewed), so we can improve them. These may include third-party tools such as Google Analytics.

Where a store owner adds their own analytics or marketing tags, those are also treated as non-essential and only load after you consent.

3. Your consent

In the UK and EU, we ask for your consent before setting any non-essential cookies, as required by the Privacy and Electronic Communications Regulations (PECR) and the ePrivacy Directive. When you first visit, a cookie banner lets you accept or reject non-essential cookies.

Essential cookies are set without consent because they are strictly necessary to provide the service you asked for. Analytics and any marketing technologies only load if you accept them.

4. Changing your choice

You can change or withdraw your consent at any time using the cookie banner. You can also block or delete cookies through your browser settings, though blocking essential cookies may stop parts of the Platform from working.

5. Third parties

Some cookies are set by the third-party services we rely on, such as analytics and payment providers. Those providers process the data under their own policies. We only enable non-essential third-party cookies after you consent.

6. Changes and contact

We may update this policy as our use of cookies changes. For questions, contact us through your dashboard or the support address shown on the Platform. See our Privacy Policy for more on how we handle personal data.